glacier-reach

Introduction

This Privacy Policy explains how glacier-reach collects, uses, and protects information obtained through this website. We are committed to ensuring that your privacy is protected.

Information We Collect

We may collect the following information when you use our consultation request form or contact us:

Name and contact information including email address
Information about your energy usage or property characteristics that you voluntarily provide
Service selection and consultation preferences

How We Use Your Information

We collect and use this information for the following purposes:

To provide the energy consultation services you have requested
To send you information relevant to your consultation
To respond to your enquiries
To improve our services based on the information and feedback you provide

Data Storage and Security

We are committed to ensuring that your information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Your personal data is stored securely and is accessible only to authorised personnel who require access to perform their duties.

Cookies

Our website uses cookies to distinguish you from other users and to improve your experience on our website. For detailed information about the cookies we use and the purposes for which we use them, please see our Cookie Policy.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business, provided those parties agree to keep this information confidential.

Your Rights

Under data protection law, you have rights including:

Your right of access to the personal data we hold about you
Your right to correction of inaccurate personal data
Your right to request deletion of your personal data
Your right to restrict processing of your personal data
Your right to data portability
Your right to object to processing

To exercise any of these rights, please contact us at [email protected]

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: 47 Kingsway Boulevard, Manchester M2 4HG, United Kingdom